Privacy Policy

Welcome to Home Tutor AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI-powered educational platform, including our website, mobile applications, and related services (collectively, the "Service"). We are committed to protecting your privacy and the privacy of your children.

By using the Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you create an account, use the Service, or communicate with us. This includes account registration information such as your name, email address, password, and country of residence. For student profiles, we collect the student's name, age, year/grade level, country, and selected subjects. When you subscribe to our paid plans, we collect payment information processed securely through our third-party payment processor, Stripe. We also collect any content you submit through the Service, including questions, notes, feedback, and support requests.

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information about your device and usage patterns. This includes usage data such as learning sessions, subjects studied, time spent learning, questions asked, practice session results, and assessment scores. We collect device information including IP address, browser type, operating system, device identifiers, and mobile network information. We also use cookies and similar tracking technologies to collect information about your browsing activities. Log data such as access times, pages viewed, and referring URLs is automatically recorded.

1.3 Information from Third Parties

We may receive information from third-party services you use to access our Service, such as authentication providers or payment processors. If you choose to connect your account with third-party services, we may receive information from those services in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes to provide, maintain, and improve our Service. We use your information to provide and deliver the AI tutoring services, process your transactions and manage your subscription, personalize your learning experience and adapt content to your level, track student progress and generate performance analytics, and communicate with you about your account, updates, and support.

We also use your information to improve and develop our Service by analyzing usage patterns, conducting research and analytics to enhance our AI technology, developing new features and educational content, and ensuring the security and integrity of our platform. Additionally, we use information to send you educational content, tips, and promotional materials (with your consent), respond to your inquiries and provide customer support, comply with legal obligations and enforce our Terms and Conditions, and detect, prevent, and address technical issues, fraud, or security threats.

3. Children's Privacy (COPPA Compliance)

Our Service is designed for students aged 5-18 years old. We are committed to protecting children's privacy and comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.

3.1 Parental Consent

We require verifiable parental consent before collecting, using, or disclosing personal information from children under 13 years of age. Parents or legal guardians must create the account and provide consent for their child's use of the Service. Parents can review, modify, or delete their child's personal information at any time through their account settings or by contacting us.

3.2 Information We Collect from Children

We collect only the minimum information necessary to provide the educational services. This includes the child's first name (or nickname), age, year/grade level, country, and selected subjects for curriculum alignment. We also collect learning activity data including questions asked, practice session results, assessment scores, and progress metrics. We do not require children to provide more personal information than is reasonably necessary to use the Service.

3.3 Parental Rights

Parents and legal guardians have the right to review the personal information we have collected from their child, request that we delete their child's personal information, refuse to allow further collection or use of their child's information, and withdraw consent at any time. To exercise these rights, please contact us at [email protected].

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as payment processors (Stripe), cloud hosting providers, email service providers, and analytics services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena or similar legal process, protect and defend our rights or property, investigate potential violations of our Terms and Conditions, protect the personal safety of users or the public, or protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you authorize us to share progress reports with your child's school or other educational institutions.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest using industry-standard protocols, secure authentication and access controls, regular security assessments and penetration testing, employee training on data protection and privacy, and secure data backup and disaster recovery procedures.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically, we retain account information for the duration of your active subscription and for a reasonable period thereafter to facilitate reactivation. Learning activity data and progress metrics are retained to provide continuous personalized learning experiences and analytics. Payment information is retained as required by financial regulations and our payment processor's policies.

When you close your account or request deletion of your information, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes. Some information may be retained in backup systems for a limited period before permanent deletion.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and similar laws in other jurisdictions.

7.1 Access and Correction

You have the right to access and review the personal information we hold about you. You can update or correct your information through your account settings or by contacting us.

7.2 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer your information to another service provider where technically feasible.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes. To request deletion, please contact us at [email protected].

7.4 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by adjusting your notification preferences in your account settings. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account and the Service.

7.5 Cookies and Tracking

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of the Service. You can also opt out of interest-based advertising by third-party advertising networks through industry opt-out mechanisms.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable legal requirements for international data transfers, including the use of Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. For significant changes, we may also provide additional notice, such as sending you an email notification.

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, disclose, and sell about you. You have the right to request deletion of your personal information, subject to certain exceptions. You have the right to opt out of the sale of your personal information (note: we do not sell personal information). You have the right to non-discrimination for exercising your CCPA rights.

To exercise these rights, please contact us at [email protected]. We will verify your identity before processing your request and respond within the timeframes required by law.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to working with you to resolve any privacy concerns you may have. For parental consent inquiries or to exercise your rights regarding your child's information, please include "COPPA Request" or "Parental Rights" in your email subject line.